General

Toniquea is owned and operated by Hainan Yewang Xingkong Keji Youxian Gongsi (Hainan Yewang Xingkong Technology Co., Ltd.).

By placing an order, you represent that you are legally capable of entering into a binding transaction and that information supplied during checkout is accurate and complete.

Purchases & Order Acceptance

Submitting an order through toniquea.com is an offer to purchase the selected products according to the price, quantity, specifications, shipping information, and other details shown at checkout.

An order confirmation does not necessarily mean that an order has been finally accepted or shipped.

We may review payment, product availability, delivery information, and other order details before fulfillment.

Order Processing

Orders are generally processed within 1–3 business days.

We may decline, hold, or cancel an order where reasonably necessary, including because of:

• Product unavailability
• Incorrect pricing or listing information
• Payment authorization issues
• Suspected fraud or unauthorized activity
• Incorrect or incomplete delivery information
• Other circumstances preventing normal fulfillment

If we cancel a paid order, the applicable amount will be refunded to the original payment method.

Product Descriptions & Specifications

Toniquea aims to present toy descriptions, photographs, dimensions, materials, piece counts, age guidance, included components, care information, and other product details as clearly and accurately as reasonably possible.

Minor differences may occur because of photography, screen settings, manufacturing tolerances, natural material characteristics, production batches, or reasonable product variation.

Customers should review the applicable product page before purchase, including dimensions, recommended age, included components, materials, assembly information where applicable, and product-specific warnings or instructions.

Age Guidance, Use & Supervision

Toniquea sells children's toys and play products that may have different age recommendations, component sizes, assembly requirements, intended play environments, or supervision requirements.

Customers are responsible for reviewing the product-specific information before use and for ensuring that a product is used appropriately for the intended child and play environment.

Product-specific warnings, age guidance, instructions, and supervision recommendations should always take priority over general website information.

Pricing

Prices, discounts, promotions, and availability may change from time to time. The final amount payable will be displayed during checkout before payment is submitted.

In the event of an obvious pricing or listing error, Toniquea may correct the error and, where necessary, cancel the affected order. If payment has been collected, the applicable amount will be refunded.

Payment

Available payment methods are displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Product Availability

Availability may change between the time a product is displayed and the time an order is processed. If an ordered item becomes unavailable, Toniquea may contact you or cancel the affected item.

If payment has already been collected for an item that cannot be fulfilled, the applicable amount will be refunded.

Shipping & Delivery

Orders are generally processed within 1–3 business days.

Estimated U.S. delivery is generally 5–10 business days after processing.

Orders of US$34.99 or more qualify for free shipping.

Toniquea uses a multi-location fulfillment model and orders may be fulfilled from different facilities, including third-party fulfillment partner facilities.

Delivery times are estimates rather than guarantees.

Shipping Information Provided by the Customer

Customers are responsible for providing an accurate and complete delivery address. Contact service@toniquea.com as soon as possible if you notice an error.

Changes may no longer be possible after shipment.

Returns & Refunds

Eligible purchases may be returned within 180 days from delivery, subject to our Return & Refund Policy.

Customers must contact Toniquea before sending a return.

Approved refunds are generally processed within 1–3 business days to the original payment method. Payment providers generally require an additional 5–10 business days to post the refund.

Order Changes & Cancellations

Orders may be changed or cancelled before shipment.

Once shipped, modifications or cancellations may no longer be possible.

Taxes & Charges

Taxes or other charges collected through checkout will be displayed where applicable. Customers remain responsible for charges that may legally apply in their jurisdiction where those amounts are not collected directly at checkout.

Fraud Prevention & Verification

Toniquea may review orders for fraud prevention, payment security, and fulfillment purposes. We may request information reasonably necessary to verify an order before fulfillment.

Privacy

Personal information associated with browsing, ordering, payment, delivery, returns, refunds, and customer support is handled in accordance with our Privacy Policy.

Changes to These Terms

Toniquea may update these Terms of Purchase from time to time to reflect changes to products, operations, policies, website functionality, or applicable requirements.

Terms applicable to an order are generally those in effect when the purchase is made, subject to applicable law.